Privacy Policy
Effective Date: September 12, 2024
Smiley Lifting Solutions, LLC ("we", "us", "our") operates the learning management system ("LMS") on cranecerts.tovuti.io. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, job title, and company name.
Course Data: Information related to your learning progress, certifications, quizzes, and course completion records.
Technical Data: IP address, browser type, operating system, and other technical information about your usage of the LMS.
Communication Preferences: Any communications you have with us, including preferences for receiving updates or notifications.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
To manage your account and provide access to the LMS.
To deliver courses, track your learning progress, and issue certifications.
To improve the LMS and our course offerings.
To send you notifications, course reminders, or updates related to your learning.
To ensure compliance with legal obligations or regulations.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
Secure storage and transmission of data using encryption.
Restricted access to personal information on a need-to-know basis.
Regular monitoring of our systems for security vulnerabilities.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating the LMS or providing services to you (e.g., email services or course management tools).
Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.
5. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations.
Objection: You may object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at the details below.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on cranecerts.tovuti.io, including:
Remembering your preferences and login details.
Analyzing user behavior to improve the LMS. You can control cookies through your browser settings, though disabling them may affect your experience on the LMS.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through the LMS.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Smiley Lifting Solutions, LLC
Phone: 623-215-1000
Address: 5326 W Mohave St, Phoenix, AZ 85043
Email: info@smileylifting.com
